by Chloe Baybutt | May 18, 2021 | Learn, Views
Twilio’s recently released State of Customer Engagement Report 2021 echoed the significant uptake in organisations digitalising their communication channels during the COVID-19 pandemic. 87% report digital communications are critical to their survival during the...
by Julian Hucker | Apr 15, 2021 | Views, Zing news
After more than 12 months of uncertainty, the opportunity for businesses to regain a bit of control over what comes next is a welcome one. As an extrovert, I won’t lie, I have found the snakes and ladders of lockdown iterations enormously frustrating. For some, it’s...
by Julian Hucker | Nov 17, 2020 | Views
We live in a world rich in data. More data than we’ve ever had before. But data’s only really helpful when it informs. Most modern cars have sensors monitoring the engine, the brakes, the exhaust and much more. When I drive I’m largely oblivious to those sensors and...
by Julian Hucker | May 26, 2020 | Views
I don’t know about you, but I’m always wary of pricing bundles. Whether you’re talking broadband and entertainment offers, a new car, or package holidays (though perhaps not at the moment!), it always seems attractive on the surface – but it’s never quite as good as...
by Andrew Watson | May 22, 2020 | Views
With businesses gradually reopening, many have been quick to identify that the “new normal” will place significant importance on the remote workforce. Office-based staff will be offered the ability to work-at-home, for those sectors that can, and the best...
by Julian Hucker | May 21, 2020 | Views
Right now, business leaders are planning for a future, post-Covid. The savvy ones are asking questions about what they have learned and how they can harness this unique situation. Wherever you’re at, I think everyone is agreed that the world won’t be quite the same...
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